NYEEM NTAWV THIAB KEV PAB CUAM TSHUAJ TIV THAIV THIAB SAIB

Xav tias V2AL4® muag cov khoom thiab cov kev pabcuam hauv internet; Xav txog cov neeg siv khoom txaus siab rau kev yuav khoom los ntawm V2AL4® ("Cov Khoom") hauv nws cov kev muag khoom; Lub hom phiaj ntawm daim ntawv cog lus no yog tsim kom muaj cov xwm txheej dav dav rau kev siv thiab kev yuav khoom thiab kev pabcuam los ntawm cov neeg siv khoom ntawm V2AL4® lub vev xaib.

I. Tsis pub leej twg paub:

Nws yog V2AL4® lub luag haujlwm los khaws cov ntaub ntawv tsis pub lwm tus paub thiab cov ntaub ntawv muab los ntawm Cov Neeg Siv Khoom hauv kev yuav khoom.

Lub vev xaib kev ruaj ntseg raug tshuaj xyuas txhua hnub thiab lav tiv thaiv kev nyiag, los ntawm "Site Blindado" foob.

II. Customer Service (SAC):

Tus neeg siv khoom siv qhov kev pabcuam no los daws lawv cov kev tsis txaus siab, daws txhua qhov kev thov lossis kev tsis txaus siab txog lawv qhov kev txiav txim lossis cov ntsiab lus muaj nyob hauv lub vev xaib. SAC tuaj yeem qhib los ntawm xov tooj lossis ib daim ntawv ntawm lub vev xaib.

III. Txoj cai xa khoom:

Hnub kawg rau kev xa khoom ntawm cov khoom raug ceeb toom thaum lub sijhawm yuav khoom, suav nrog hnub ua haujlwm.

Cov khoom xa tuaj yog ua txij hnub Monday txog Friday, thaum 8 teev sawv ntxov txog 10 teev tsaus ntuj. Tshwj xeeb, qee qhov khoom xa tuaj tuaj yeem tshwm sim rau hnub Saturday, Hnub Sunday thiab hnub so.

1 - Kev kuaj xyuas qhov tsim nyog ntawm cov khoom qhov ntev yog lub luag haujlwm ntawm Cov Neeg Siv Khoom, uas yuav tsum xyuas kom meej tias cov no ua raws li cov kev txwv ntawm lub elevator, qhov rooj thiab txoj hauv kev ntawm qhov chaw xa khoom. Cov khoom yuav tsis raug sib sau ua ke lossis disassembled, thauj los ntawm cov ntaiv thiab / lossis qhov rooj thiab qhov rais, lossis cov khoom xa tuaj.

2 - Txog li peb qhov kev sim xa mus rau qhov chaw teev tseg, nyob rau lwm hnub, nrog lub sijhawm ntev txog 48 teev ntawm ib qho kev xa mus rau lwm qhov. Nws yog ib qho tseem ceeb uas, ntawm qhov chaw nyob thov, muaj ib tus neeg tau tso cai los ntawm tus neeg yuav khoom, hnub nyoog tshaj 18 xyoo, thiab nqa ib daim ntawv pov thawj kom tau txais cov khoom muag thiab kos npe rau kev xa khoom. Yog tias muaj peb qhov kev sim ua tsis tiav, qhov kev txiav txim yuav raug xa rov qab mus rau V2AL4® Distribution Center.

3 - Tom qab ua tiav qhov kev txiav txim, nws tsis tuaj yeem hloov txoj kev them nyiaj thiab / lossis qhov chaw nyob xa khoom, thov kom them nyiaj ua ntej lossis tseem ua ntej xa khoom.

4 - Lub sijhawm xa khoom tau ceeb toom thaum lub sijhawm kev yuav khoom yuav siv rau hauv cov khoom lag luam, cheeb tsam, cov txheej txheem xa tawm thiab lub sijhawm npaj khoom. Nrog txhua qhov hloov tshiab ntawm qhov kev txiav txim xa khoom, V2AL4® system cia li xa email ceeb toom rau Cov Neeg Siv Khoom.

5 - Tus nqi xa khoom xa tuaj yog xam raws qhov chaw xa khoom, qhov hnyav thiab qhov ntev ntawm cov khoom.

6 – V2AL4® tsis tso cai rau tus neeg nqa khoom mus rau: nkag mus hauv tsev; xa los ntawm lwm txoj kev (piv txwv: nqa khoom los ntawm qhov rais); nqa tawm installation lossis tu cov khoom; qhib cov khoom ntim khoom; xa mus rau qhov chaw nyob txawv ntawm qhov tau teev tseg hauv V2AL4®; xa mus rau cov menyuam yaus lossis cov tsis muaj ntaub ntawv pov thawj.

7 - V2AL4® tsis yog lub luag haujlwm rau kev khaws cov khoom ntawm SEFAZ thaum qhov no tsuas yog los ntawm cov teeb meem tseem ceeb ntawm tus neeg siv khoom, thiab yog li nws yog qhov tsim nyog rau koj los tshwm sim ntawm lub chaw ua se rau cov khoom muag, xav txog. tias nyob rau hauv cov xwm txheej no cov ntaub ntawv hais txog Kev Tshaj Tawm thiab kev them nyiaj tsuas yog xa mus rau cov neeg nyiam.

IV. Txoj cai hloov siab lees txim:

Tus Neeg Siv Khoom yuav muaj cai siv txoj cai tshem tawm qhov kev yuav khoom, nrog rau lub hom phiaj ntawm kev xa cov khoom xa rov qab, yog li cov xwm txheej hauv qab no yuav tsum tau ua raws li cov cai hauv qab no: lub sijhawm tshem tawm qhov kev yuav khoom yog mus txog 7 (xya) hnub. , suav txij hnub tau txais; Nyob rau hauv rooj plaub ntawm kev xa rov qab, cov khoom yuav tsum raug xa rov qab mus rau V2AL4® nyob rau hauv thawj ntim, nrog rau DANFE (Electronic Invoice Auxiliary Document), phau ntawv thiab tag nrho nws cov khoom siv.

1 - Tus Neeg Siv Khoom yuav tsum thov kom rov qab los ntawm Kev Pabcuam Cov Neeg Siv Khoom (SAC) lossis ncaj qha rau hauv Pawg Tswj Xyuas, hauv lub ntsiab lus "tso tseg". Cov nuj nqis uas tshwm sim los ntawm kev sau lossis tshaj tawm cov khoom yuav raug them los ntawm V2AL4®.

2 - Tom qab cov khoom tuaj txog ntawm Distribution Center, V2AL4® yuav xyuas seb cov xwm txheej hais saum toj no puas tau ua tiav. Yog tias muaj, nws yuav muab cov nyiaj rov qab ntawm tus nqi yuav khoom tag nrho.

3 - Thaum yuav khoom nrog daim npav rho nyiaj, tus thawj tswj hwm daim npav yuav raug ceeb toom thiab cov nyiaj rov qab yuav tshwm sim ntawm daim ntawv xa nyiaj tom ntej lossis tom ntej, tag nrho ib zaug, tsis hais tus nqi ntawm cov khoom siv hauv kev yuav khoom. Lub sijhawm them nyiaj rov qab thiab, tseem, kev sau cov nyiaj seem tom qab tag nrho cov nyiaj rov qab ntawm cov khoom muaj nqis ntawm tus neeg siv khoom daim npav rho nyiaj ua los ntawm V2AL4®, yog lub luag haujlwm ntawm tus thawj tswj hwm daim npav. Nyob rau hauv qhov xwm txheej ntawm kev them nyiaj yav tom ntej raug them los ntawm tus thawj tswj hwm daim npav, Cov Neeg Siv Khoom yuav tsis raug lub nra hnyav, txij li V2AL4®, raws li tau hais los saum no, rov qab them tag nrho cov nqi ntawm cov khoom hauv ib qho kev them nyiaj, nrog rau cov credit xa mus rau cov nyiaj rov qab tau tso rau hauv tag nrho los ntawm daim npav tus thawj coj ntawm daim ntawv them nqi tom qab rau lub hlis ntawm kev tshem tawm.

4 - Rau kev yuav khoom them los ntawm daim npav rho nyiaj lossis tus account debit, cov nyiaj rov qab yuav raug ua los ntawm kev tso nyiaj hauv tuam txhab, hauv 10 (kaum) hnub ua haujlwm, tsuas yog rau tus neeg yuav khoom tus account tam sim no, uas yuav tsum yog tus kheej. Yuav tsum muaj CPF ntawm tus tuav nyiaj tam sim no.